The Director of Membership is responsible for overseeing the member experience and is the direct link between members and the restaurant. The Director will recruit new members through on and offsite events, exclusive invitations, strategic public relations, and community outreach. Manage concierge staff and ensure the highest-level quality of service is delivered to each member while increasing the value of membership and exceeding expectations. Create ongoing initiatives to retain the membership base including the development of regularly scheduled special private events. Develop member-focused communications to enhance their experience.
